It is time to meet some of the team! These films are the product of a project with ‘Vital Regeneration’ which is a charity that helps young people out of education, employment or training. As part of their Digital Skills course, they made the below films themselves and interviewed our colleagues about their day to day duties and life here at the Hotel. Have a look through and see if anything take your interest.

Accommodation Services Floor Manager

Gosia has been working at the Lancaster London for 4 years now and started as a room attendant. Her role as a Floor Supervisor means she manages a small group of room attendants each day to ensure that rooms are prepared to the highest standards to deliver 5* service.

Commis Chef

Cameron is a great example of succession planning! He started his journey with us as an Apprentice Chef however due to his hard work, positivity and willingness to learn he was quickly promoted to a Commis position.

Guest Relations Agent

Meet Karen – although she joined our Front Office Team she is now working as a Guest Relations Officer preparing our VIP arrivals and  providing a warm welcome to our Guests.

Guest Services Luggage Porter

Didy was our Luggage Porter within our Guest Services team and he provided an efficient, friendly and professional lobby service.           

Hotel Manager

Florian is a true ambassador of the Lancaster London. He started his journey at our Sister property K West Hotel & Spa within the Front Office department, before transferring to Front of House Manager here at the Lancaster London. Following this, he progressed to the Executive Assistant Manager of  Rooms with his latest role seeing him in the position of Hotel Manager. This example clearly shows that the world is your oyster and with hard work and determination you can achieve everything!

Lancaster London
Lancaster Terrace
London W2 2TY
Call us! 020 7551 6000
Email Danai on:
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